The following information applies only to items found in the MDA Products & Services Catalogue.
This does not include Home Care or Medical equipment or supplies.
If you are not fully satisfied with the products you receive, please call Client Services at (204) 945-3000.
To facilitate the credit process, please include a copy of the packing slip, the original order and indicates why the produce is being returned.
If you are returning an item due to a malfunction or a manufacturing defect, MDA wil return the item to the manufacturer for credit.
0-15 days
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Goods may be returned to MDA for refund. Items must be in saleable condition, in the orignal package, and accompanied by proof of purchase. Clients are responsible for shipping. To save budget dollars, use Interdepartmental Mail where appropriate.
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16-60 days
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Goods may be returned to MDA for refund. A 15 percent restocking fee will apply, with a minimum charge set at $7.50. Goods must be in saleable condition, in the orignal package, and accompanied by proof of purchase. Clients are responsible for shipping. To save budget dollars, use Interdepartmental Mail where appropriate.
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61 or more days | No refunds may be made. |